ORDERING

General Information:

Much of our collection is custom made upon orders being placed. This process usually takes between 2-4 weeks. Items will be sent out as soon as possible afterwards. We will notify customers of the progress of orders, if requested. If an item is in stock it will usually be sent out within 2-3 days. We will e-mail customers when orders are sent.

Rush orders: if an item is required for a certain date, we will try our best to accommodate, please do e-mail us before ordering to discuss the project and its viability, or write a note with any requests at check out. 

Payment Processing:

All prices are in Canadian Dollars.
Prices are subject to change at our discretion.

Payments Options
Paypal
Bitcoin

Returns:

Due to our items being custom made, we are not able to offer returns. We offer exchange for a different size when needed. Additional shipping charges may apply. Sale items are final sale.

Taxes:

Canada
Canadian orders will be charged GST/HST at rates specific to those provinces.
Taxes are calculated during the check-out after an address has been entered. This can be viewed as a guest or if you already have an account with us. 

USA / International
There are no taxes on items being shipped outside of Canada.

Orders may be subject to duties and customs excise taxes which will be payable at time of delivery. Any taxes/duties incurred are the responsibility of the customer. We cannot quote whether or not this will apply or what amount would be charged. Contact your countries export agencies for more information.

Shipping:

Shipping rates are now charged by weight of products and destination. We have tried to make the rates as consistent as possible to our costs. Rates are calculated during check-out. This can be viewed as a guest or if you have an account after the address is entered in the system. Items are shipped from Toronto, Canada.

Canada - Shipping Options
Expedited: 2-6 business days
Ontario: any weight package $10
Rest of Canada: any weight package $14

Xpresspost: 1-4 business days
Depending on weight:
Ontario $12-$20 / package
Rest of Canada: $16-$26 / package

USA - Shipping Options
Expedited: 3-5 business days
Depending on weight
$18-$30 / package

Xpresspost: 2-4 business days
Depending on weight
$30-$45 / package

International Shipping:
Air Mail 7-10 business days
Depending on weight:
$10-$58 / package

under .25kg / $10
under .50kg / $18
under 1.0kg / $38
under 1.5kg / $48
under 3.0kg / $58

Payment Processing:

All prices are in Canadian Dollars.
Prices are subject to change at our discretion.